Privacy Policy

Last updated: September 15, 2026

Who we are

Pristine Excellence Co. ("we," "us") provides mobile auto detailing and related services across the Dallas-Fort Worth Metroplex.

Information we collect

Our website does not have forms and does not collect information on its own. When you call, text, or email us, we receive your name, phone number or email address, and the details of your request, including any vehicle photos you choose to text us for a quote.

Photos you submit

Photos of your vehicle that you text us are used only to assess your vehicle's condition and prepare your quote. Before-and-after photos taken during service may be used in our portfolio or marketing only with your permission. You can ask us to delete your photos and information at any time by emailing pristineautodtx@gmail.com.

How we use it

We use your information to respond to inquiries, schedule and perform services, and send appointment confirmations, reminders, and follow-ups.

Text messaging (SMS)

If you text us or provide your phone number, you may receive text messages from Pristine Excellence Co. related to your inquiry or appointment. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Cookies & tracking

Our website does not use advertising pixels or tracking cookies.

Sharing

We do not sell your personal information. Our website is hosted by Netlify; your calls and texts are carried by our phone carrier like any normal call or text.

Children's privacy

Our services are not directed to children under 13 and we do not knowingly collect personal information from them.

Contact us

Pristine Excellence Co.
Dallas-Fort Worth, TX
Email: pristineautodtx@gmail.com
Phone: (817) 542-4511

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